时间:2025-07-19 06:43:17 来源:网络整理编辑:焦點
If you're a Nest thermostat owner and you've been dealing with a "w5" error that prevents it from co
If you're a Nest thermostat owner and you've been dealing with a "w5" error that prevents it from connecting to the internet, Google is willing to help.
The company has acknowledged the existence of a hardware fault leading to the w5 error some Nest owners have encountered. And while it's still not clear exactly what is causing the problem, Google will replace thermostats if the normal troubleshooting steps fail.
The company confirmed as much in a statement provided to Android Police.
"This does not affect the thermostat’s ability to control the customer’s heating and cooling system in the home, but does impact the user’s ability to manage the thermostat remotely," a part of the statement reads. "If a user sees this [w5] error and it can’t be resolved through troubleshooting, they are prompted to contact customer support for assistance and will be issued a replacement device."
SEE ALSO:Google reveals first official image of new, portable Nest smart speaker after photo leakThere's also a support page specifically for those running into a w5 error on their Nest thermostat. Google's statement notes that only "a very small number" of users are affected by the issue, though a lengthy support thread dating back to Nov. 2019 and its 200+ replies suggests otherwise.
If you've been running into connectivity issues with your Nest thermostat, you might want to check and see if this is the problem so you can get that replacement process started.
TopicsGoogle
Aly Raisman catches Simone Biles napping on a plane like a champion2025-07-19 05:51
United finally issues an apology that sounds like an apology2025-07-19 05:48
'Last Jedi' director moves scar on Kylo Ren's face, chaos ensues2025-07-19 05:40
Scientists find 50 exciting new spider species, and arachnophobes will be thrilled2025-07-19 05:39
17 questions you can answer if you're a good communicator2025-07-19 05:33
Some 'Overwatch' features disabled as 'Uprising' launch causes issues2025-07-19 05:29
Watch out, Ticketmaster: SeatGeek spends $56 million on TopTix2025-07-19 04:57
'River piracy' is the latest weird thing to come out of climate change2025-07-19 04:50
Whyd voice2025-07-19 04:33
Surly swan blocking traffic DGAF about your morning commute2025-07-19 04:11
Australian football makes history with first LGBT Pride Game2025-07-19 06:05
United kicked off a bride and groom headed to their wedding, obviously2025-07-19 06:02
This 'Game of Thrones' theory generator will keep you busy until July2025-07-19 05:40
Rogue deer tackles innocent man in a parking lot2025-07-19 05:36
Wikipedia co2025-07-19 05:18
Scientists discover a giant black worm monster in the Philippines2025-07-19 05:15
Taran Killam remembers Trump on 'SNL,' calls him a moron2025-07-19 04:32
This true story of a guy running into his crush on UberPool is too cute2025-07-19 04:32
17 questions you can answer if you're a good communicator2025-07-19 04:19
Of course Taika Waititi cameos as a huge stone alien in 'Thor: Ragnarok'2025-07-19 04:00