时间:2025-04-03 13:43:54 来源:网络整理编辑:探索
If your productivity ground to a halt on Friday because of the worldwide epidemic of Windows crashes
If your productivity ground to a halt on Friday because of the worldwide epidemic of Windows crashes caused by a glitched-out software update, the company that admitted fault for the problem, Crowdstrike, may have just offered to make it up to you with the modern equivalent of a gift shop teddy bear wearing a little t-shirt that says "I'm beary sorry": a $10 UberEats gift voucher.
It's such a small and, well, thoughtlesstoken that it's arguably worse than nothing — especially since at least some of these vouchers appear to not actually work, according to TechCrunch.
SEE ALSO:It’s 4 days later and Delta is still affected by the CrowdStrike outage. Here’s why.On Friday, technicians and bystanders around the world watched as monitors displayed the "blue screen of death" (BSOD) on an estimated 8.5 million Windows machines, signifying catastrophic failure. The computerized paralysis led to widespread chaos at major airports including Amsterdam, Berlin, Dubai, London, and all over the U.S. Hospitals had to reschedule procedures, businesses were stopped in their tracks, and this author even faced delays while trying to check in at jury duty.
The email containing the vouchers appears to have gone out on Tuesday. CrowdStrike's attached message acknowledged that the glitch led to "additional work," and offered "heartfelt thanks and apologies for the inconvenience." To make it up to users, the email said, "your next cup of coffee or late night snack is on us!" Then it provided instructions for redeeming the gift card online.
However, Crowdstrike may soon have to apologize for a potentially botched apology, because some recipients are saying their apology gifts were cancelled before they ever got a chance to use them. When TechCrunch tested one of the vouchers, they received a message saying the card had been "canceled by the issuing party and is no longer valid."
Crowdstrike CEO George Kurtz has already pledged full transparency about what went wrong, and it looks like he'll be pressured to make good on that pledge, since the U.S. Congress is calling upon him to testify before a House committee.
As of Wednesday, the company had explained that the problem was triggered when an urgent "Rapid Response Content" update was in the works, and the content validator failed to notice the destructive code before the update was unleashed on the world. Exactly how, systemically speaking, Crowdstrike's quality control process contained such a massive hole remains to be explained.
The $10 voucher is a small token gesture obviously not meant to make amends for the full magnitude of the disruption. It appears instead to represent CrowdStrike's attempt to nonetheless remain liked by affected partners and clients. The canceled redemptions, however, suggest that even a minuscule act of contrition from Crowdstrike may include a glitch.
UPDATE: Jul. 24, 2024, 1:31 p.m. PDT Crowdstrike provided the following statement: "CrowdStrike did not send gift cards to customers or clients. We did send these to our teammates and partners who have been helping customers through this situation. Uber flagged it as fraud because of high usage rates."
TopicsCybersecurity
There's a big piece of fake chicken stuck to this phone case2025-04-03 13:34
巴薩前瞻 :紅藍4連勝如日中天 土超豪門已今非昔比2025-04-03 13:21
印尼聯賽又爆假球案 5名嫌疑人被警方正式指控2025-04-03 13:01
不許崩盤的國足即將觸底反彈?就怕沒人知道真正的“底”在哪裏2025-04-03 12:57
Plane makes emergency landing after engine rips apart during flight2025-04-03 12:52
韓媒嘲諷U17國足剃光頭舉動:實力弱 剃頭也沒用2025-04-03 12:49
國足主推三中衛陣型應對沙特攻擊力 劉洋開場即自擺烏龍2025-04-03 12:37
皇馬VS巴黎前瞻:戰艦晉級概率58% 梅西欲破球荒2025-04-03 12:30
Dog elected for third term as mayor of Minnesota town2025-04-03 12:19
曝泰山隊以200萬歐簽下葡超隊前鋒 球員已自宣離隊2025-04-03 11:53
Snapchat is about to explode in popularity, report says2025-04-03 13:23
粵媒 :中超深圳隊謀求重建 對球員轉會離隊開綠燈2025-04-03 13:15
盡職 !姆巴佩2戰皇馬雙響+造點 為金球投伯納烏?2025-04-03 12:40
C羅決裂主帥不可避免 曼聯不進歐冠或赴巴黎投梅西2025-04-03 12:30
Xiaomi accused of copying again, this time by Jawbone2025-04-03 12:18
烏克蘭欲剝奪前隊長一切榮譽 因其未解除與俄合作2025-04-03 11:50
盡職!姆巴佩2戰皇馬雙響+造點 為金球投伯納烏 ?2025-04-03 11:37
媒體人:中超被欠薪最多的球員總額達到8位數以上2025-04-03 11:23
Dramatic photo captures nun texting friends after Italy earthquake2025-04-03 11:21
深足欠薪焦點人物戴偉浚發聲:心無旁騖 不斷挑戰自己2025-04-03 11:12