时间：2024-11-21 21:27:00 来源：网络整理编辑：綜合
First Snapchat, now Wendy's. No one is safe from AI. The fast food chain will use an artificial inte
First Snapchat, now Wendy's. No one is safe from AI.
The fast food chain will use an artificial intelligence chatbot to take drive-through orders, reports The Wall Street Journal. The new chatbot runs on Google's natural-language processing software and is trained to understand customers' orders. It will officially launch in June at a company-owned Wendy's in Columbus, Ohio.
SEE ALSO:'Godfather of AI' has quit Google to warn people of AI risksTraining a chatbot for the drive-through is more complicated than you might think. The chatbot must understand allthe ways someone might order. For example, it knows that a customer might call Wendy's signature Frosty drink a milkshake and that a "JBC" is short for a junior bacon cheeseburger. To train the chatbot, Wendy's team worked with Google to customize its large language models (or LLMs) to include Wendy's specific terminology and slang.
Wendy’s Chief Executive Todd Penegor told The Wall Street Journalthat the chatbot will be very conversational and indistinguishable from a regular employee. But we will believe it when we see it. It was even taught to upsell customers and how to adapt to patrons changing their orders. Roughly 80 percent of orders at Wendy's are reportedly made through the drive-through, so the chatbot has the potential to make a huge impact.
Ordering through the drive-through is already stressful enough, and now we'll have to deal with AI taking our orders, too.
TopicsArtificial Intelligence
U.S. government issues warning on McDonald's recalled wearable devices2024-11-21 20:54
Grocery shoppers get a taste of life below the poverty line in new ad campaign2024-11-21 20:17
'Bleak' — Most students have trouble identifying fake news, Stanford study finds2024-11-21 20:10
Rare 'thunderstorm asthma' event take five lives in Australian city2024-11-21 19:31
Pole vaulter claims his penis is not to blame2024-11-21 19:30
Capcom deems its own 'Street Fighter V' stage too distracting for pros2024-11-21 19:12
Being sexist can be bad for a man's psychological health, too2024-11-21 19:06
Windows 'Solitaire' game comes to Android and iOS for the first time2024-11-21 19:05
Samsung Galaxy Note7 teardown reveals the magic behind the phone's iris scanner2024-11-21 18:56
Can't go home for Thanksgiving? Here are 11 stock photos you can argue with2024-11-21 18:41
Richard Branson 'thought he was going to die' in bike accident2024-11-21 21:10
Rare 'thunderstorm asthma' event take five lives in Australian city2024-11-21 21:06
This mannequin challenge is probably the most important one yet2024-11-21 21:02
Capcom deems its own 'Street Fighter V' stage too distracting for pros2024-11-21 21:00
Nancy Pelosi warns colleagues after info hacked2024-11-21 20:55
'Bleak' — Most students have trouble identifying fake news, Stanford study finds2024-11-21 19:40
Tsunami warning issued for Fukushima, Japan after powerful earthquake2024-11-21 19:33
Rare 'thunderstorm asthma' event take five lives in Australian city2024-11-21 19:32
Teacher absolutely nails it with new homework policy2024-11-21 19:11
30 gift ideas for the person in your life who knows wine is the best medicine2024-11-21 18:57
