时间:2025-01-18 18:43:32 来源:网络整理编辑:知識
Uber's toxic, crumbling corporate culture is making waves outside the tech world. Uber users are kee
Uber's toxic, crumbling corporate culture is making waves outside the tech world.
Uber users are keeping track of everything that's been happening at Uber's San Francisco headquarters, and it's affecting how they see the company—and whether they'll use the ride-hailing app.
According to research by the media and technology firm Morning Consult, 57 percent of Uber users had heard a lot or some about "claims of bullying, sexism, and sexual harassment at Uber headquarters."
Morning Consult surveyed 1,652 Uber users from June 15 to 21—in the middle of Uber's most recent scandals, but right before Travis Kalanick resigned from his position as CEO.
SEE ALSO:Uber finally, finally adds tippingFifty-five percent of Uber users heard about the barrage of executives fleeing the company. Forty-five percent of Uber users knew something about the Department of Justice's investigation into Uber over Greyball, its program used to track regulators using Uber and skirt regulations. Forty-five percent of Uber users were also aware that another company (Google) sued Uber for stealing its self-driving technology.
Forty percent of users knew about the #DeleteUber campaign that started because of former CEO Travis Kalanick's involvement on President Donald Trump's business advisory council. Forty-nine percent of Uber customers knew that Kalanick was caught on tape berating an Uber driver during an argument over Uber's price-cutting.
SEE ALSO:No, it's not time to start using Uber againThis data is important because it shows that Uber's bad 2017 is breaking through well outside Silicon Valley at a time when the company is still seeking to grow its business.
As a result of all this bad news, 23 percent of customers said they stopped using Uber as frequently, even if they didn't delete the app. Thirteen percent stopped using Uber entirely, but haven't deleted the app yet. And 19 percent of Uber users followed through and deleted the app as a result of Uber's many, many problems. Those numbers aren't just in reference to the #DeleteUber campaign that lost Uber 500,000 accounts in its first week, but in response to all of Uber's concurrent scandals.
The one-time Uber users who have abandoned the app (or at least limited their use of it) have some opinions on how Uber could do better.
SEE ALSO:One major question remains for Uber: Why is its head of HR still there?Twenty-eight percent of respondents said they would consider using Uber again if Uber fired its current CEO and installed new leadership. Well, a day after this survey was completed, Uber did. So maybe they'd try it out again now?
Other Uber users said they'd return to Uber if it had lower prices and better data privacy. For 14 percent of Uber customers, nothing would make them go back.
The lesson here: Uber's customers are paying attention. If Uber wants to save itself, it better get things under control.
TopicsUber
This chart shows just how high Simone Biles can jump2025-01-18 18:42
梅西又破紀錄了!(梅西fifa)2025-01-18 18:38
原創 3.1賽事分析:法國杯 足總杯 英超 利物浦vs狼隊2025-01-18 18:16
全力備戰巴黎奧運會│馬來西亞羽毛球公開賽 中國隊奪兩冠一亞2025-01-18 18:02
New Zealand designer's photo series celebrates the elegance of aging2025-01-18 17:52
2023年世界羽聯巡回賽賽程表2025-01-18 17:52
202223賽季意甲聯賽大勢前瞻 ,米蘭雙雄配尤文圖斯搶戲2025-01-18 17:41
2023年印尼羽毛球大師賽2025-01-18 16:57
Ivanka Trump's unpaid interns share cringeworthy financial advice2025-01-18 16:11
2023年馬來西亞羽毛球公開賽首日戰況2025-01-18 15:59
Pole vaulter claims his penis is not to blame2025-01-18 18:41
今日賽事:意甲(桑普多利亞vs國米)2025-01-18 18:24
【意甲】克雷莫納VS羅馬 ,紅狼再戰降級隊 ,能否成功複仇2025-01-18 18:19
新賽季五大聯賽賽程公布 :英超八月賽程超密集2025-01-18 18:07
Dramatic photo captures nun texting friends after Italy earthquake2025-01-18 17:11
今日賽事 :英超(曼聯vs利茲聯)2025-01-18 16:57
2023世界羽聯全年賽事總覽更新2025-01-18 16:50
意甲之戰 !豪取9連勝狀態愈佳的那不勒斯此戰會與冷門擦邊?2025-01-18 16:40
Samsung Galaxy Note7 teardown reveals the magic behind the phone's iris scanner2025-01-18 16:34
奈美說英超;西漢姆聯能否跑出“森林”?利物浦打破“水晶宮”2025-01-18 16:28